# Returns from Site

## **Purpose**

A Return from Site allows teams to alert the yard that inventory is ready to be collected. 

This ensures accurate stock control by recording:

* What items are being returned
* Any extra/over-returned items found on site
* Supporting notes and documents

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## **How to Access**

Main menu → Sites → Select Site → Returns tab

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## **How It Works (Summary)**

1. **Create Return**
   * Open the Returns tab and click the plus button.
   * Enter return date, notes, and reference if needed.
2. **Add Return Quantities**
   * Enter the quantities being returned for items currently on site.
3. **Capture Over-Returned Items**
   * Add any extra items found on site that were never issued.
4. **Upload Documents**
   * Add photos, delivery notes, or supporting files.
5. **Submit Return**
   * Return appears as "Pending" and notifies the inventory team.

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## **Key Rules**

| Rule                                     | Meaning                       |
| ---------------------------------------- | ----------------------------- |
| Only site users can submit a site return | Yard must process and approve |
| Over-returns must be logged separately   | Ensures accurate audit trail  |

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## **What Happens Next**

* The inventory manager reviews the return.
* Driver details are added, and collection is scheduled.
* The site is notified when the return moves to Outbound.
* Yard receives, recounts, sorts, and approves the return.
* Stock levels update across the site and yard.