User Management
The User Management section lets you create and manage user accounts, roles, and access permissions.
Purpose
User Management ensures that every person using Cloudscaff:
Has the correct role and permissions
Can only access the sites they work in
Is traceable in logs, inventory transactions, and scaffold activities
Accessing User Profiles
In the side navigation, click Settings → User Profiles
Open User Profiles
Click User Profiles
From here, you can view all users, edit their details, assign or adjust roles, and manage system permissions.
User List Overview
The user list displays all active users in your organization.
Each row represents one user and includes the following fields:
Profile
Displays the user’s profile picture or avatar.
Title
The user’s job title or function, e.g., Supervisor, Foreman, Inventory Admin, etc.
Roles
Defines the user’s assigned role in the system (e.g., Super Admin, Manager, Viewer). Roles determine what the user can access and modify.
Name
The user’s full name.
The email address used to log in and receive notifications.
Phone
The user’s contact number (optional).
Permissions
Shows how many permissions or access points are currently active for that user.
Actions and Controls
Active Users (x)
Displays how many users are currently active in the system.
Search Bar
Quickly find users by email, name, or title.
Editing Roles and Permissions
Click Edit Roles in the top-right corner to manage system-wide user roles and permissions.
This area allows you to:
Define access rules per role
Adjust permissions (e.g., view, edit, create, delete)
Apply consistent access structures across all teams
Adding a User
Click the ➕ icon in the bottom-right corner to open the “Add User” form.
You’ll be able to:
Enter user details (name, email, phone, title)
Assign a role
Save to activate the user
Important Note:
If a user has already been added to one Cloudscaff account, you cannot add them to another account using the same email address.
Each email address is unique to a single Cloudscaff organization.
If you need that user to access multiple accounts, the correct process is to add a new branch to their existing profile.
This allows them to move seamlessly between branches under the same user identity — without creating duplicate accounts.
If you need assistance linking a user to another branch or resolving an email conflict, please contact our support team at [email protected] for help.
SSO Invitations (Single Sign On)
Pending Invitations
The Pending Invitations section lists users who have been invited to join your organization using SSO (Single Sign-On) but have not yet completed their login.
This list automatically appears when users are created via SSO (Single Sign-On) or manually invited through the system.
Pending Invitations help administrators:
Track all invited users who haven’t joined Cloudscaff yet.
View when invitations were sent or resent.
Manage and resend access links as needed.
Maintain visibility over onboarding progress for large teams.
Editing or Managing a User
Click on a user’s row to open their profile management page.
From here, you can:
Edit personal details (name, title, email, phone)
Change role
Adjust permissions
Deactivate or remove the user
Example View
This view shows one active user — the Super Admin — who has full system access (127 permissions enabled).
Best Practices
Assign roles carefully to maintain proper data security.
Use role-based permissions instead of individual overrides whenever possible.
Keep contact information up to date for notifications and accountability.
Disable (not delete) users who leave your organization to preserve record history.
Tip: A structured user setup ensures accountability across your entire organization. By ensuring every user invitation and onboarding action is visible and traceable, administrators can monitor who has access, and who is responsible for each account.
Maintaining this visibility supports secure access control, audit readiness, and consistent user management across all sites and branches.
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