> For the complete documentation index, see [llms.txt](https://docs.cloudscaff.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cloudscaff.com/troubleshooting/deliveries.md). # Deliveries ### 1. I received the alert: **“You have items in your list that has exceeded its available quantity.” What should I do?** You have several options: * Issue a **partial delivery** with the available stock * **Transfer** stock from another yard * **Split the delivery** across two yards * Perform a **cycle count** to correct the physical balance (cycle counts must be reversed after reconciliation) *** ### 2. Why did the system block my delivery and show warning messages? When available stock is lower than the delivery quantity, the system will show alerts and lock the delivery. You cannot send it until quantities are equal to or below the available stock level. *** ### 3. A delivery was sent without needing a signature. Why? If the user has the **Immediate Function** permission, deliveries are automatically allocated to the site without a receiving signature. *** ### 4. I cannot see the Approve or Send buttons. What does that mean? Your user role does not have the **Manage Deliveries** permission. Ask your administrator to update your role. *** ### 5. The site says a delivery is missing, but I can see it in the Deliveries tab. Where should I check? Confirm whether the delivery is in: * **Pending Delivery**, or * **Pending Site Signature** (Standard workflow only) Filters and status columns can also hide deliveries if not selected. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.cloudscaff.com/troubleshooting/deliveries.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.