Deliveries – Overview of the Delivery Process

Deliveries move approved inventory from the yard to site. Created from a request or from the Deliveries tab.

Purpose

Deliveries are how inventory is officially sent from a yard/storage location to a job site.

Every movement is documented, traceable, and tied to a request or manually created delivery.

This ensures:

  • Stock is controlled and accounted for

  • A clear audit trail exists

  • Site teams receive only approved items

  • Inventory is correctly allocated to sites


How to Access

Main Menu → Inventory → Deliveries

Access rules:

Action
Inventory Permissions
Site Permissions

View deliveries

View

Create delivery

Create, Update

Approve/Send delivery

Release, Immediate

Receive delivery on site

View, Receive

In Permissions, the Inventory section, under Deliveries

In Permissions, the Sites section, under Deliveries


Create a Delivery in Two Ways

How it is Created
What Happens

From a submitted request

The system auto-populates the delivery with site, dates, and items from the request. Faster and reduces errors.

Directly from Deliveries tab

Used when no request exists. You must manually select site, start date, and add delivery items.

This reduces errors and speeds up processing when requests are used.


Workflows

Workflow
What Happens When Delivery is Approved

Standard Delivery

Yard signs to release → Site signs to receive → Stock moves into Site

Immediate Delivery

Stock is instantly added to the Site. No receiving signature required.


Standard vs Immediate Delivery Workflows

Feature
Standard Workflow
Immediate Workflow

Sign-off required to release items

Yes

No

Site must sign to receive

Yes

No

Full audit trail

Yes

Yes

Used for

Strict accountability

Fast movement

Supported processes

Requests, returns, transfers

Requests, returns, transfers

Permission required

Release, Receive

Immediate


Split / Partial Deliveries

A single delivery can be delivered in stages.

Reasons for partial deliveries:

  • Limited stock available

  • Items arriving on multiple trucks

  • Urgent components needed immediately

  • Remaining items will be sent later

How partial delivery works:

  • Select quantities to send now

  • Remaining items stay in Pending Delivery

  • Each batch has its own delivery record, signatures (standard), and audit log

Note: A split/partial delivery works in both the standard and immediate workflow


Negative Inventory Setting

If “Negative Inventory” is enabled, the system will not allow you to send more stock than what is physically available in the yard.

This prevents your account from going into negative stock and ensures full traceability.

If there is not enough available stock to complete the delivery, the system will display alerts and warning messages. The delivery will be locked and cannot be sent until the delivery quantity is equal to or less than the available quantity.

If you do receive the alert "You have items in your list that has exceeded it's available quantity", you can:

Option
What it Means

Do a partial delivery

Issue only the available quantities and send the remainder later when stock returns

Transfer stock from another yard

Move inventory into the main yard, then issue the remaining delivery

Split the order across two yards

Two smaller deliveries can be created from different yards

Perform a cycle count to increase stock

Adjust stock levels if physical counts differ; all cycle counts must be reversed once records are balanced

Important Notes:

The system will block sending quantities that exceed available inventory when this setting is active.

Every action remains audit-logged.

Cycle counts should only be used when physical inventory confirms that the digital count is incorrect.


Alerts and Notifications

Alert
Meaning

Pending Delivery

Delivery approved but not yet sent

Partial Delivery Issued

Only some items sent, remainder still pending

Insufficient Stock Warning

Not enough stock to fulfill delivery

Delivery Received

Site has signed (Standard workflow)

Auto-Received

Delivered without signature (Immediate workflow)

Notifications appear in:

  • Dashboard Alerts

  • System Notifications

  • Site Logs

  • Delivery Status Columns


What Happens Next

After sending the delivery:

Stage
Standard Delivery
Immediate Delivery

Inventory leaves Yard

Yes

Yes

Site signs to receive

Required

Not required

Inventory added to Site

After signature

Instantly

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