# Add Customer

## Creating a New Customer

## **Empty Create Customer Form**

When you click the ➕ button, the system opens a clean **Create Customer** form.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FxiCQL31fcDss2HoTxG0J%2FScreenshot%202025-11-03%20at%2009.22.23.png?alt=media&#x26;token=6846a72a-edc4-4ff5-9e51-e0c3753ca759" alt=""><figcaption></figcaption></figure></div>

## **Fields available:**

### **Customer Name (required)**

The official company name.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FtbjB86FkmDF1FrzpZMiM%2FScreenshot%202025-11-03%20at%2011.38.37.png?alt=media&#x26;token=cc53f476-23e4-4f58-b94f-c92fd49b12a5" alt="" width="375"><figcaption></figcaption></figure></div>

> **Important Note:**\
> When creating a new customer, the **Customer Name** field is the **only required field** needed to successfully add a customer to the system.
>
> All other fields — such as **email address, representative, contact number, registration number, VAT number, and address details** — are optional and can be added or updated later at any time.
>
> This flexibility allows you to quickly create customer records, even if you don’t yet have their full company or contact information. The customer profile can still be used immediately in estimates, invoices, and site assignments.

### **Email Address (optional)**

Contact email.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FvYsSlntEJ16nNN3H41t4%2FScreenshot%202025-11-03%20at%2011.41.42.png?alt=media&#x26;token=e98bb0a9-99d8-4d79-8c42-87ea0bf36757" alt="" width="375"><figcaption></figcaption></figure></div>

### **Representative (optional)**

Main contact person.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FvYsSlntEJ16nNN3H41t4%2FScreenshot%202025-11-03%20at%2011.41.42.png?alt=media&#x26;token=e98bb0a9-99d8-4d79-8c42-87ea0bf36757" alt="" width="375"><figcaption></figcaption></figure></div>

**Contact Number (optional)**

### Customer’s phone number.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FrMU8o6tCjgfJFayKWVkg%2FScreenshot%202025-11-03%20at%2011.41.59.png?alt=media&#x26;token=fcc341d6-b1b5-47fa-97dd-17886d36fe9f" alt="" width="375"><figcaption></figcaption></figure></div>

### **Registration Number (optional)**

Company registration or business ID.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FFRwW6SMk5G6JUA8KJJCv%2FScreenshot%202025-11-03%20at%2011.42.06.png?alt=media&#x26;token=22d6a8ce-6341-41bd-b568-30a7b6d89898" alt="" width="375"><figcaption></figcaption></figure></div>

### **VAT Number (optional)**

For tax-registered customers.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2F1tkZ7AHHlRR4hBlUJVb6%2FScreenshot%202025-11-03%20at%2011.42.14.png?alt=media&#x26;token=ff4b2912-7806-4496-aa84-4a8a37a73151" alt="" width="375"><figcaption></figcaption></figure></div>

### **Exclude VAT on Estimates and Invoices (toggle)**

Activate this if VAT should not be applied to the customer’s documents.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2Fgr0bOl2dDTe1dc2Bw8iV%2FScreenshot%202025-11-03%20at%2011.43.08.png?alt=media&#x26;token=b51010ea-c217-4171-bc96-da21e8589122" alt=""><figcaption></figcaption></figure></div>

### **Search for Location or Business**

Use this Google-integrated search field to autofill address details.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2F5a8fnpVwkxnKXS7OGZBv%2FScreenshot%202025-11-03%20at%2011.48.24.png?alt=media&#x26;token=c3f7bf47-575e-4185-8ef3-18ee33618965" alt="" width="563"><figcaption></figcaption></figure></div>

### **Address Fields (optional)**

Address, Suburb, State/City, Zip, Country.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FItHjWX0Kr0LMsQa0j4qF%2FScreenshot%202025-11-03%20at%2011.48.30.png?alt=media&#x26;token=0ca216f1-98b4-4644-8c1c-b8569e2dfe6a" alt="" width="563"><figcaption></figcaption></figure></div>

## **Action Button**

Click **Create Customer** to save the new customer.

{% columns %}
{% column %}
The create customer button is greyed out if no customer name is provided

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2F1rXiPexZ4o7IZfk8wHow%2FScreenshot%202025-11-03%20at%2011.49.58.png?alt=media&#x26;token=76fb22ee-85f2-482a-9f7d-7ee789cad026" alt="" width="208"><figcaption></figcaption></figure></div>
{% endcolumn %}

{% column %}
The create customer button becomes active if a customer's name is provided

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FiH030j5uuWr1YqYKkEly%2FScreenshot%202025-11-03%20at%2011.46.12.png?alt=media&#x26;token=3e5a7f0b-b874-43ba-87c0-d97982d0e530" alt="" width="209"><figcaption></figcaption></figure></div>
{% endcolumn %}
{% endcolumns %}

## Example: Filled Customer Form

### Here, the form is filled with sample data:

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FRLWo1NNwn8JeYNXEA3zx%2FScreenshot%202025-11-03%20at%2009.25.44.png?alt=media&#x26;token=e05eb065-44fd-4219-829d-406d4fb399a9" alt=""><figcaption></figcaption></figure></div>

* Customer Name: *Sample Customer*
* Email: *<sample@customer.com>*
* Representative: *John Doe*
* Contact Number: *1234567890*
* Address: *838B 5th Ave, New York, NY 10065, USA*
* State/City: *New York*
* Country: *United States*
* VAT toggle: Enabled to exclude VAT on invoices.

When all required and optional details are entered, click **Create Customer** (bottom-right).

***

## Example: Updated Address Breakdown

### **Alternate View of Filled Form (shortened state)**

This shows a slight edit where:

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FHQdv1lJpQ4xTACWqI5nT%2FScreenshot%202025-11-03%20at%2009.26.01.png?alt=media&#x26;token=c68d51e1-8038-49a9-b1fe-0b6a2995ce14" alt=""><figcaption></figcaption></figure></div>

* *Suburb* now shows *New York*.
* *State/City* shortened to *NY*.\
  This demonstrates flexibility in address formatting — ideal for different regional data entry conventions.

When all required and optional details are entered, click **Create Customer** (bottom-right).
