# How to Create a Site

## **Purpose**

The **Create Site** form is used to add a new project or work location into Cloudscaff. This links the site to a customer, stores the physical address, assigns internal users, and generates a unique Site Code. Once saved, the site becomes available across logs, deliveries, handovers, certificates, and reporting.

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## **How to Access**

Sites → Select (+) → Complete Form → Create Site → Site Appears Under Active Sites

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## Form overview

### 1) Site Details

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FUhvlY53huHwgu0lisgLv%2FScreenshot%202025-11-10%20at%2021.29.44.png?alt=media&#x26;token=cfe3a8aa-2bfa-49d4-ac1e-724862829bd9" alt=""><figcaption></figcaption></figure></div>

**Site Name** *(required)* – The public name for the site (appears on logs, deliveries, certificates, and reports).

**Site Group** – Choose a grouping bucket for filtering and reporting.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2Fl49hij9jldABgizto2xv%2FScreenshot%202025-11-10%20at%2021.29.53.png?alt=media&#x26;token=ebc979d1-fde5-4072-bbee-9251b684584c" alt="" width="114"><figcaption></figcaption></figure></div>

{% hint style="info" %}
[Learn how to add site groups](https://docs.cloudscaff.com/settings/templates/site-groups-template-create-and-edit)
{% endhint %}

**Site Category** – Classify the type of site (used for filters and analytics).

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FgvxxOmpHh5xGwJVpsnjI%2FScreenshot%202025-11-10%20at%2021.30.06.png?alt=media&#x26;token=b80f2cf0-db53-4120-8c05-061ee9faf631" alt="" width="115"><figcaption></figcaption></figure></div>

{% hint style="info" %}
[Learn how to add site categories](https://docs.cloudscaff.com/settings/templates/site-categories-template-create-and-edit)
{% endhint %}

**Start Date / End Date** – Optional scheduling used by calendars and upcoming logs.

### 2) Site Rep (optional)

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FEmBgAHdSpPq4eIlqHU7z%2FScreenshot%202025-11-10%20at%2021.35.50.png?alt=media&#x26;token=9ed23918-0db0-4f79-9d97-07969022535f" alt=""><figcaption></figcaption></figure></div>

Use this when the person who needs to receive handover certificate documents differs from the customer’s default representative.

* **Site Rep Name**
* **Site Rep Email**
* **Site Rep Phone**

> When set, the Site Rep overrides the customer representative on all site documents.

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### 3) Users

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2F8TtZcSPCbo9nEdRGmoOx%2FScreenshot%202025-11-10%20at%2021.22.02.png?alt=media&#x26;token=4df2cd5a-7d1c-4cec-8a65-8a47495f4453" alt=""><figcaption></figcaption></figure></div>

Assign internal users who can access this site.

* Click the **green (+)** button to open **Select Users**.
* Search by name, email, or role and tick to add users.
* Click **Done**.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FXmPHEPXrPbIgYr7dWSCZ%2FScreenshot%202025-11-10%20at%2021.22.11.png?alt=media&#x26;token=a4b0075a-2085-4cc3-bb56-511471fa36a1" alt="" width="375"><figcaption></figcaption></figure></div>

> **Note:**\
> Permissions for viewing or editing sites are managed in \[Roles & Permissions].\
> If a user is not a Site Admin or Super Admin, they will only see and access a site if they are added to it. Be sure to assign users to every site they need to work in.

{% hint style="info" %}
[Learn more about roles and permissions here](https://docs.cloudscaff.com/settings/user-management/role-builder-add-or-update-roles)
{% endhint %}

{% hint style="info" %}
[Learn how to add a user](https://docs.cloudscaff.com/settings/user-management)
{% endhint %}

***

### 4) Site Address

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FtaalkU2HlrdixLFOIhBk%2FScreenshot%202025-11-10%20at%2021.22.46.png?alt=media&#x26;token=7cd6cf07-d651-46db-975c-28d8db41d625" alt=""><figcaption></figcaption></figure></div>

* **Search for Site Address** – Start typing to auto-fill.
* **Address, Suburb, State/City, Zip, Country** – Store the physical address used on all documents.

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### 5) Customer Details

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FWg4vqYnE6toBtNHTYhhJ%2FScreenshot%202025-11-10%20at%2021.22.57.png?alt=media&#x26;token=d64a9ee9-a70d-437a-a7e8-ea8facefabfc" alt=""><figcaption></figcaption></figure></div>

* **Select Customer** – Pick an existing customer or tap **Add New** to create one inline.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2Fcx3KnosTus4TN5ZArJbU%2FScreenshot%202025-11-10%20at%2021.23.05.png?alt=media&#x26;token=c4f46bbf-f16d-49dc-bbfb-3ea9c904f76b" alt="" width="375"><figcaption></figcaption></figure></div>

* Optional fields: **Email**, **Representative**, **Contact Number**, **Registration Number**, **VAT Number**.
* **Exclude VAT on Estimates and Invoices** – Toggle if this site should be VAT-excluded.

{% hint style="info" %}
[Learn how to manage customers](https://docs.cloudscaff.com/settings/customer-management)
{% endhint %}

***

### Create the site

When everything looks good, select **Create Site**. You’ll be taken back to the Sites list where the new site appears under **Active Sites** with its auto-generated **Site Code**.

<div align="left" data-with-frame="true"><figure><img src="https://3532476255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsVJ0qURLvzCOxTGXEZIZ%2Fuploads%2FaUEQbIi07h2FvYq7g4sx%2FScreenshot%202025-11-10%20at%2021.23.37.png?alt=media&#x26;token=503c9b3d-f6dd-4629-9c57-aed7bc0cdcf2" alt="" width="130"><figcaption></figcaption></figure></div>

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> **Tips & validation:**
>
> If you see “Please enter a valid Site Name,” add a name before saving.
>
> The create site button will be greyed out if all the required fields are not added.
>
> You can create the customer and address first to speed up entry (both are searchable).
>
> Keep groups and categories consistent—they’re powerful for filtering, reporting, and dashboards.
>
> If you hit an active-site limit, use **Upgrade Membership** to increase your tier or close an inactive site.
